Asheville Citizen-Times - Circulation Subscriber Customer Service

6 Reviews
Asheville Citizen-Times - Circulation Subscriber Customer Service
14 OHENRY AVENUE
28801 Asheville
North Carolina
Phone:
1-800-672-2472
E-mail:
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updated 9 days ago

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Keywords
Newspapers, Paper, Specialty Advertising Agencies, Magazine & Periodical Advertising
The company Asheville Citizen-Times - Circulation Subscriber Customer Service is listed in the following categories:
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Reviews

Monday, January 08, 2018

Can't get refund on a subscription that was never delivered. I have gone round and round with customer service. No one can help me get my money back, even supervisors though it is acknowledged that I am due the money. I have spent hours trying to rectify this. Worst customer service I have ever worked with. DO NOT SUBSCRIBE unless you want to deal with hassles any time you need customer service.

Penne Rosenthal
Scam Artists-Not Newspaper

, more than 6 months ago

Met rep. at Earthfare. Ordered Wednesday, Sunday for 1 month trial. Got paper EVERY Day. Called twice to have them change to 2x's week and then got billed $17++$12+ delivery charge instead of $4+ trial charge. Had to put note across newspaper box to stop delivery before 1 month trial period was to end and am still getting billed two charges ($7.88+$7.91) each month for the past THREE MONTHS with NO PAPER being delivered!!! How do I get out of this mess???????

more than 6 months ago

I have to call or text weekly/daily to get my paper. Told its available on line. That's rich as I'd think they'd want to keep you reading the printed word!

more than 6 months ago

this is the worse customer service that I have ever experienced. The absolute worse!

more than 6 months ago

Horrible....Each time we stop delivery for vacations it is NEVER communicated properly..The Subs carriers are not notified...They just hung up on me twice for complaining!....Just awful service.

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