Flint Journal - Newspaper Delivery-Circulation

8 Reviews
Flint Journal - Newspaper Delivery-Circulation
48502 Flint
(810) 766-6280
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updated more than 6 months ago


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, Monday, September 03, 2018

We have received the Flint Journal for 45 years. In the last 2 months I've had to call them 3 or 4 times. When I called they said our newspaper will be out today. I gave them 4 hours and still no paper. I called again and talked to someone who said they were getting in contact with the supervisor and that our paper would be delivered today. Well, it is 11:30 pm and still no paper. The last time this happened like this it was also a Sunday paper at the holiday. . We get the newspaper not only for the news but coupons and ads. The last time when I called after the holiday to find out why they didn't come they said it was too late to get it. My husband is ready to cancel our newspaper because now we won't even be able to get it at the store. Doesn't anyone have the decency to call and let us know what is going on? Maybe this kind of thing is why they have to go in stores and drum up business.

susan waller

, Thursday, August 23, 2018

If I could not give them a star I would. They have the worse service ever. Delivery person car is so loud it wakes you up at 2 and 3 in the morning. Then when they don't deliver you call and the auto thing says your paper will be delivered then 4 hours later you call and talk to someone they say you are on the delivery list and the paper will be there soon anitherb4 hoursnhas gone by and still no paper and waiting on hold to talk to someone again. We are about to cancel it. This is not the 1st time this has happened and I'm sure not the last.

by Thursday, August 23, 2018

Well now to late to get a paper. They are putting in a formal complaint and crediting me a week but I should not have to go through all of this to get a paper.

Wrost service

, more than 6 months ago

I have had this subscription for about three months and have paid the renewal rate I have to call every week for delivery of my paper and I keep getting towed will give you 30 days will give you 30 more days at no charge please give us a chance this is my fourth time give me 30 more days and still have not received my paper after being told by several customer service reps that your paper would be delivered even a district manager what does one have to do to get a full refund and cancel this subscription . I truly truly do not recommend the Flint journal newspaper subscription

, more than 6 months ago

Sick if my paper being SOAKING wet all the time

, more than 6 months ago

worst customer service ever, even United does better. Just try to get a hold of someone, umpteen different numbers to call, emails sent, weeks before response is made-if lucky. Then theres the delivery person, at times the paper has been in the ditch, wet from rain. Never has the paper been put in a plastic bag, sticks out of the box 6" and its wet. We just moved to the Lapeer area, our Grand Blanc delivery person did a wonderful job, no issues whatsoever.

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