Mcdonalds Towing & Rescue, Kalamazoo, MI

1 Review
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more than 2 years ago


Oil Change, Towing, Locks, Roadside Assistance, Locksmith, Towing & Road Services
The company Mcdonalds Towing & Rescue is listed in the following categories:


Haley Harper

, more than 2 years ago

I'm not even sure this deserves a single star. First I call at 9:10pm needing a tow because my alternator went out, they don't even find anyone to even talk to about coming to get me until about 10:30pm. At this point I have to call and find out if I even have anyone coming in which they tell me it'll be 1 hour to an 1&1/2! So that puts the time line at about 11:30/12. I inform them that I cannot wait with the vehicle because it isn't safe being in a black car, with no hazards because my battery had now died, at night with no street lights. First I get told they can't do that, then they finally agree to let me leave. My car didn't end up getting picked up until 3:30am! The following day my car was to be towed to Harold Zeigler Ford. A full day has gone by without a word from Zeigler so I call them to ask about my car, just to find out that Ford never got my car. I call mcdonalds towing and they tell me they dropped it off at dodge, a completely different building that has nothing to do with my car being repaired!!! Now I have a team at Zeigler now avidly searching for my vehicle, because the driver couldn't listen to directions! I'm now two days out of a car because they couldn't bother to drop it off at the correct location, and because I go to school full time and work full time I'm paying to rent a vehicle, which I never should have had to pay for in the first place had it been dropped off in the correct location. Needless to say, I'm beyond furious!

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